Privacy Policy

Last updated: December 2024

1. Introduction

Hyperscale ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information you provide directly to us, including account registration data, business information, and transaction data processed through our platform. We also collect usage data and analytics to improve our services.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations including SAMA regulations.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. We are PCI DSS Level 1 certified and comply with SAMA data protection requirements.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained as required by applicable financial regulations.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@hyperscale.sa